H Potter Metal Wall Decor Art Outdoor Indoor Hanging Art

This item includes IP67 LED lighting, a water resistant but not waterproof LED light. IP67 lighting is rated to prevent water from damaging the lighting for 30 minutes in water 1 meter deep. For this reason we do not recommend fully immersing this product in water, however, the lighting should be water resistant in humid or rainy environments.

Each remote is set to each LED light strip individually, if you lose your remote (or have other issues with the remote) you will need to purchase a new light strip and remote to continue using the item to light up your indoor or outdoor space. This replacement light strip and remotes are available for purchase from H Potter please call or text 208-640-4206 for details.

Battery packs are removable to allow for an easier recharging experience. Simply remove the battery box from the unit and remove the battery pack from the box and connect it to the included charger. Do not attempt to modify the unit and battery pack to attach an extension cord or charger while in use. Additional batteries are available for purchase if you would like to have an extra battery to use while the first is charging.

As with other lighting or electrical units, do not modify the product or mix and match chargers for your own personal safety. H Potter provides a charger specifically for this particular unit, if the charger is lost or damaged please contact H Potter.

Yes, the included battery packs are interchangeable, simply contact H Potter to order a replacement battery for your LED Lighted unit.

Due to the nature of the lithium-ion battery pack, H Potter recommends that this product should not be placed in full sun for the entire day to protect both the product and the user. When using this LED item outdoors, please consider placing this product on a shaded patio or in an area that only receives partial sunlight. Lithium-ion batteries are flammable when exposed to extreme temperatures.

IP stands for Ingress Protection, while the two different numbers stand for the level of protection from dust and water. - The number 6 refers to the rating for protection against dust, the rating 6 indicates complete protection of the light from dust particles ingress - The number 7 refers to the rating for protection against water, the rating 7 indicates prevention of water ingress and immersion effects for 30 minutes at a depth of 1 meter.

Custom work is not available. Items are only available in the sizes, finishes and colors shown on our website.

H Potter items are manufactured at our partnered factory in India. Glass terrariums are handcrafted in India and China.

H Potter does not offer discounts, but we do offer fast, free shipping and exceptional customer service.

We do not have specific pictures or information regarding each individual warehouse deal item. Warehouse deals are typically customer returns or photo shoot items. We inspect items upon their return to make sure glass is not broken, items have not been used or major components are not missing, this said, items could have dents or dings, hardware may be missing, outer boxes may show wear and tear. It is not feasible to provide specific photos detailing the issues as each individual item would need its own sku identification.

H Potter is not offering shipping outside of the lower 48 states.  Duties and shipping charges to other locations are often more expensive than the item itself.

H Potter does not keep an inventory of replacement parts. If an item arrives and a small part is damaged, please contact us for solutions.

H Potter does offer replacement glass for lanterns and torches. Please contact H Potter via text at 208-640-4206 if replacement glass items are showing out of stock. When ordering replacement glass for lanterns please note the lantern SKU for which you are requesting the replacement glass

Please use this link to purchase lantern glass.

Please use this link to purchase torch glass.

Customers are responsible for return shipping, here's our policy.